At a glance

We want you to be confident in every purchase from AinakMart. Eligible return or exchange requests may be made within 7 days of delivery.

Eligibility

To be eligible, an item must be unused, in its original condition, and returned with its original packaging, accessories, and proof of purchase. Items damaged by misuse, altered after delivery, or returned without their original packaging may not be eligible.

How to request a return or exchange

Please contact us before sending an item back and include your order number with your request. Once we review the request, we will share the next steps.

Return shipping and refunds

For approved returns or exchanges, customers may be responsible for return delivery costs unless an item was received incorrect or damaged. Any approved refund is processed after the returned item has been received and inspected. Original delivery charges are not refundable unless the item was incorrect or damaged.

For help with an order, please use our contact page and include your order number.