Ainak Mart / Customer Care
Privacy Policy
How we collect, use and look after your information.
On this page
Our commitment to your privacy
AinakMart respects your privacy and keeps your personal information secure. This policy explains what information we collect, how we use it, and the choices available to you when you shop with us.
Information we collect
When you place an order or contact us, we may collect your name, mobile number, email address, delivery address, order details, and messages you send to our team. We only collect information needed to provide our products and customer support.
How we use your information
- To confirm, process, and deliver your orders across Pakistan.
- To contact you about your order, delivery, return, or exchange.
- To improve our website, products, and customer experience.
- To meet legal, tax, fraud-prevention, and accounting requirements.
Payments and order security
AinakMart currently offers Cash on Delivery. Please do not share sensitive payment details with anyone claiming to represent our store outside our official communication channels.
Sharing your information
We share only the information necessary with trusted delivery partners and service providers so your order can be completed. We do not sell or rent your personal information to third parties.
Cookies and website analytics
Our website may use cookies and similar technologies to keep the site working smoothly, remember preferences, and understand how visitors use the store. You can manage cookies through your browser settings.
Your choices
You may ask us to update or correct your customer information. To make a request or ask a privacy-related question, please contact us through our Contact Us page with your order details where relevant.
Updates to this policy
We may update this policy when our services or legal requirements change. The latest version will always be available on this page.
Need a little help?
For order enquiries, include your order number when you contact us.